Start with a simple timeline
Write down the sequence of events while it is still fresh. Include dates, approximate times, locations, people involved and when symptoms or losses first became apparent.
Gather relevant records
The useful material will depend on the incident and should be obtained lawfully.
- Accident-book or incident report details
- Medical appointments and correspondence
- Photographs already taken appropriately
- Relevant emails, letters or messages
- Names and contact details of possible witnesses
Record the ongoing impact
Keep factual notes about symptoms, treatment, time away from work, adjustments and direct expenses. Avoid exaggeration; an accurate and consistent record is more useful.
Protect privacy and authenticity
Retain original files, dates and metadata where possible. Store sensitive information securely and share it only with people who have a legitimate reason to receive it.